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Help & Support

Get help with SearchFindr or contact us directly

Contact Us

Email us directly:

gio@searchfindr.net

Frequently Asked Questions

How do I upload a CIM?

Go to your Dashboard and click "Upload CIM" or drag and drop a PDF file. The AI will analyze it in about 60 seconds.

What file formats are supported?

CIMs: PDF, DOCX, DOC. Financials: PDF, CSV, XLSX, XLS.

How accurate is the AI analysis?

Our AI provides confidence levels (A/B/C) for each analysis. A-tier analyses are highly reliable, while C-tier may need manual verification.

Can I export my deal analysis?

Yes! Click the "Export PDF" button on any deal page to download a comprehensive analysis report.

How do I set up the browser extension?

Click "Connect Extension" in the navigation bar, then follow the instructions to install and connect the extension.

What happens if I cancel my subscription?

You can cancel anytime. Your access continues until the end of your billing period. No refunds for partial periods.

How do I change my deal stage?

On any deal page, use the "Stage" dropdown in the Deal Workflow section. You can also use keyboard shortcuts (press E to edit).

Can I get a refund?

We offer a 30-day money-back guarantee. Contact us within 30 days of purchase for a full refund.

Still need help?

We're here to help! Reach out via email.

SearchFindr - AI Deal Screening for Search Funds | SearchFindr